Call Centre

Call Centre Services:

  • Account Balance Request
  • ATM Card Re-issuance
  • ATM Card Blocking
  • Cheque Book Request
  • Stop Cheque Order
  • Information on Branch Locations
  • Information on CRDB Bank ATM locations
  • Information on Products and Services
  • Customer Feedback Management (Complaints, Commendations & Suggestions)
  • Internet Banking/Transaction Password Reset.
  • Money transfer
  • Account Statement Request Via E-mail
  • And all other complaints, enquiries and requests

Please call +255(22)2 19 77 00, 0714 19 77 00, 0755 19 77 00, 0789 197700 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

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