China Desk

As an innovative and most responsive Bank, we have a leading role in exploring possibilities. We have set up the first “China Desk” in Tanzania with the aim of facilitating continuously emerging business opportunities resulting from the growing trade and investments between China and Tanzania.

China Desk as a ‘single window’ supports all banking businesses related with Chinese investors/exporters/importers in Tanzania/Burundi and Tanzanian/Burundian Exporters and Importers doing business with/in China.

China Desk Services

  • China Desk is a dedicated desk in collaboration with our partner banks in China including Bank of China and HSBC Banking Corporation.
  • The Desk offers an entire range of banking products and a services designed to meet your specific needs - in as far as business with or in China is concerned.
  • It is a one stop shop for Chinese community and also for Tanzanian/Burundian doing business with China and Hong Kong.
  • The desk is manned by skilled and committed staff who are fluent in mandarin and other languages making it a point, as always, to listen to you and design solutions to suit your needs.

Benefits of the China Desk

  1. A ‘single window’ Service in collaboration with banking partners in China Mainland and Hongkong.
  2. Dedicated mandarin speaking China Desk relationship managers for making business convenient.
  3. Enabling business transactions in Renminbi (RMB/CNY) currency as per the regulations of China mainland / Hongkong offshore market to provide ease of doing international business.
  4. Providing  financial advisory services to Chinese customers to enable them optimize their businesses in Tanzania or in Burundi and to help them to export goods and services to/from Tanzania.
  5.  An enabling platform to the Tanzanian/Burundian Exporters and Importers for doing business in China or importing or exporting goods to/from China.
  6.  Reducing the transaction cost of doing business with China.
  7. China Market Specific  Treasury and Trade finance Products.
  8. Providing China Specific card solutions : China Union Pay.

Mode of Operation

  • The operation of the desk cuts across all customer segments i.e. Corporate, SME and Retail (Individuals) and Business Verticals.
  • Our staff constantly liaises with our Chinese counterparts/partners (or specific product expert in respective departments as required) every time a business operation is logged in to ensure smooth operation.
  • Product experts are responsible for further engagement and processing of the customer’s requirement need as per the Bank’s policy and procedures while the desk continues to follow up and monitor the relationship with the customer.
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